After many years putting up with Optus' regular service disruptions, ongoing email server problems, poor customer service, and all in the face of perpetually increasing prices and reduced service (free emails that we have been using for years being covertly phased out!), we finally had enough and switched to another provider. SHould have done it so many years agao. Life was instantly SO MUCH BETTER. Even though Optus makes that switch as hard as possible - I highly recommend you do the same if you are suffering them still. And if you're thinking about switching TO them - DON"T... you will regret it.
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