This company is good for nothing besides corporate welfare for disgraced politicians. Requested a brief delay of payment due to the sudden unexpected cost of having to move house. The automatic response system could not handle the request for two weeks delay, could only process 10 days maximum. When redirected to a live responder, the respondent agreed in principle to the two week extension- but then said that the system would make an automatic attempt to take the funds on the original date anyway. As the account is an overdraw account, this would be tantamount to no change whatsoever. When I made this clear, I was "passed on" to another department, who only responded 6 hours later- far too late to make any difference. The account has been charged, adding to an already incredibly stressful situation for no reason whatsoever besides the system being to stupid to put an in-princple agreeable (and very short) delay in payment into actual effect.
Again: this company is good for nothing besides corporate welfare for disgraced politicians. Steer clear. Get an Aldi prepaid sim and save yourself the hassle.
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