I tried Orangetheory Fitness because of their “first class free” promotion. After the class, the manager encouraged us to sign up for something called the “Quit Free Guarantee.”After a month we completed 5 classes and realized the program wasn’t the right fit. When we tried to cancel, we discovered in the contract that you must complete 12 classes within one month before you’re allowed to quit.This was never explained to us when we signed up. The phrase “Quit Free Guarantee” is displayed prominently, but the condition is buried in small print. My wife didn’t know this condition either and she stood next to me. So tell me this was clear? Orangetheory workouts are very intense, and completing 12 classes in one month is a lot for most people if not impossible especially if you do other fitness activities.Consumers should read the fine print very carefully before signing anything. FIGHT IT GUYS! Every review counts, and call you credit card company.
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