orbitcustomerhub.org.uk

2.7
2.7 Based on 21 reviews

...

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Skyler Clark
Frustrating experience with unresponsive support

I have an ongoing complaint from almost a year ago. I've been misled by several staff members regarding serious issues like drug dealing and violent behavior. Local housing officers have ignored numerous complaints and requests for help, severely impacting my mental health. They avoid taking responsibility and dismiss my concerns. I've followed every procedure, yet nothing has been resolved. Residents are treated as mere numbers without any regard for their well-being. Families with young children live here, and the lack of concern is shocking.

1
Date of experience: Dec 01, 2025

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