organicdeliverycompany.co.uk

3.9
3.9 Based on 61 reviews

Delivering the highest quality organic produce from the farm to your door since 1999. Better for the planet, better for wildlife, better for you šŸŠ...

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JH15
This was a totally frustrating…

This was a totally frustrating experience. I ordered the organic spinach from Langridge farm, which, in the picture of the website, is small in size and looks tender. What I was delivered were some gigantic spinach leaves, with huge stems which were too tough to be eaten. Most of it went to the bin. The picture of the website is misleading; had I known what the real size of that spinach was, I would never have bought it. I also bought fresh coriander. It was so wet that when I opened the packs the day after the delivery, half of it had already changed colour and was rotten.As if all the above was not enough, strangely enough, my credit card was charged twice for the same order (I shopped online). When I contacted the company, they were apologetic but told me it is not their fault, the problem is caused by the card company they use. They reassured me they had done all the appropriate actions to rectify the situation. As I am writing, I am still waiting for my refund to appear in my account.This was my first experience with this company. I will never use them again because they have let me down in all possible ways; therefore they are unreliable.

1
Date of experience: Sep 10, 2018

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