Would not order from here again, and I don’t recommend it at all. I ordered five boxes of Holle formula which never arrived. When I contacted their customer service, they were completely unhelpful, did not offer any solutions, and were rude. I always order when I am down to my last one to two boxes so that my baby is never without formula. This was my first time ordering from organic formula shop. My order never arrived and my baby ran out of formula and I had to urgently switch to another brand. I emailed customer service to check on the status and inquire about the delay. Their response was essentially “well, we sent it and did everything right on our end so that’s too bad that you didn’t get it, but for your troubles, here’s an apology.” While technically may be true, I can’t feed my baby an apology, and as a consumer I still paid a lot of money for something which I never received. So their response was not helpful and did not offer a solution to rectify the issue. They also sensor any bad reviews that are less than four stars on their website. I submitted a review which was never posted to their site so their reviews are dishonest and do not portray the full picture of their customer bases experience.
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Based in the Netherlands, Organic Formula Shop is your trusted partner in providing premium 🌿 European Organic Baby Formulas worldwide. We aim to make feeding your baby both safe and simple with our reliable, fast, and parent-first shopping experience.
At Organic Formula Shop, we aim to empower parents and caregivers in the U.S. and beyond with knowledge and access to the highest-quality alternatives to breastfeeding: EU-manufactured organic formulas.
Your baby deserves the best! 🚀 Get your order delivered within 2–4 business days anywhere in the U.S.See more