horrible customer service. I loved Pawprint and had the best possible experience with them. Since merging with Orivet- I cannot access any of our information- I've done the online chat, emails, phone calls and still NOTHING! I just want to be able to access my genetic health reports from Pawprint. If I can just print out the copies I don't have- I will find a new genetic testing company! The website is not navigable- and the customer service absolutely sucks! My experience is from May 2025-today-
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