Ordered several items on 7th Jan, two weeks later sent e-mail which was ignored, sent second e-mail also ignored a few days later, phoned to be told one item was out of stock and didn't know if they could obtain it, I asked for this item to be taken off the order so that the rest could be dispatched, four days later and yet another phone call still no delivery from them. Phoned a second time was told items were dispatched and they would check if they could trace the package with Royal Mail and promised a call back so far not heard anything. Why couldn't they have told me that the one item was not available in the first place and why do they not respond to their emails. Why have I not received a callback
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