I called to book a reservation a couple of weeks ago and called again to change it to today in one of den haag's locations. I arrived 16:25 and was told I can park my car, no, there's no parking. I sent a message and an email, no answer. I spent 30 minutes looking for parking and the nearest one is 10 minutes walk. Maybe I misheard, it's ok I told myself. At 16:53 got an email that my reservation is "closed" , a bill for the amount I owed and a link to review. At 17:00 the code box said that my booking confirmation, which is my code, is invalid. The booking said I have until 18:00. I am writing this as am stranded on the street, missing multiple appointments and my entire week is ruined. No answer, no office and no one cares. Even if they refund me the 66 EUR booking fee, I had over a 1000 EUR in tasks pending on me having the damn van.
Claim your business profile now and gain access to all features and respond to customer reviews.
Bij Oscar autoverhuur bieden wij voordelige en eenvoudige autohuur aan, altijd bij u in de buurt op meer dan 120 locaties in Nederland. Ons concept is transparant, wat u huurt is wat u krijgt. Geen verrassingen en complexe contracten, maar een eenvoudige overeenkomst met uw lokale en vertrouwde garage
