I submitted a withdrawal request on 26.12, but it was declined due to missing documents that I had previously sent and verified. On 28.12, I made another request, but it’s taking too long. The platform states withdrawals are processed within 24 hours, up to 72 in some cases, yet it has exceeded this timeframe. They also claim to process withdrawals 24/7, but support informed me they don’t handle them on weekends, which feels misleading. Although I had no problems with deposits—they were easy and instant—the withdrawal experience has been frustrating. I’m giving 1 star for now, and if I eventually receive my funds, I might reconsider, but I still cannot recommend this casino due to the ongoing delays and inconsistencies in their policies.
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