otrium.com

3.6
3.6 Based on 301 reviews

...

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Julie Baker
ZERO CUSTOMER SERVICE

Ordered a belstaff coat on 26th dec 25 .... tracking info provided but no sign of the item with royal mail. Several emails and contact forms later and still no further along. Cannot get hold of anyone to chase the whereabouts of my missing item. I will now do a chargeback on day 14 with my credit card. AVOID - ZERO CUSTONER SERVICE BAR AUTOMATED RESPONSES!!

1
Date of experience: Dec 26, 2025

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