otrium.com

3.6
3.6 Based on 301 reviews

...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.
Rosie Brown
1. There are frequent issues when…

1. There are frequent issues when shopping, especially with selecting colors and sizes. For example, choosing “white” often leads to other colors being shown instead. 2. After viewing a product and going back to the previous page, the site always resets to the beginning rather than returning to where I left off. When trying to load more items (e.g., 70 products at a time), the page often crashes or shows an error after 2–3 times. This hasn’t been improved, which can be frustrating for users who just want to continue browsing without starting over. 3. There’s no quick-buy option — you always have to click into each product to purchase, and again, the site returns to the very top afterward. 4. Refund processing takes quite a long time.That said, I’ve still managed to find a few items I really liked at great prices. I hope the website can eventually reach the same level of user experience as Zalando.⸻

3
Date of experience: May 04, 2025

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More