Why would any company use Evri as a delivery/returns courier? I am trying to return a parcel back to Otrium,Contact Evri for a collection, yes pick up Monday, never happened…..but check on Evri website and yes they did collect it (according to them) So try to contact Evri (by the way if you call on a mobile they charge you £6.00 for the pleasure) on the website filled in a form and it said that they would get back to me……it’s now Wednesday and nothing! Also emailed Otrium and nothing…..So I thought I would re- book collectionAnd now they don’t recognise my address????? I like Otrium but will not use them again until they change courier companies. Very disappointed and frustrated
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