ottai.com

3.7
3.7 Based on 20 reviews

Ottai is a high-end medical device R&D company dedicated to transforming chronic disease management through advanced biosensing and deep learning technologies. Since 2019, Ottai has been continuously providing user-friendly, reliable, and accessible solut...

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Shine A.L
Big deviation

I am type 2 and managing it with food control and metformin. I bought Ottai after reading all the positive reviews from all sources in the internet and socmed. Yes, the product and apps are indeed easy to use. The product feels and looks high quality. The app and sensor seems to work seamlessly. Customer service is good and responsive.My only problem from both sensors I’ve used so far, gave a big deviation of 25% - 30% from finger-prick.The first one got significant deviation reading after the 3rd day, I reported to the customer service and it was replaced with a new one.When the second one also gave a bigger deviation ie up to 30% after the second day, I decided not to report and just continue using just for the sake of completing the pattern for spikes.I am hopeful for my 3rd sensor. I bought 4 sensors during the 12.12 promo and this is my first experience with a CGM device. My advice to new users, need to finger-prick the standard time - before and two hours after eating to compare and confirm accuracy. Need to finger-prick when reading goes too high or too low. Do it already on the first day you apply the sensor. As mentioned I don’t rely on the accuracy of readings for now. So will continue doing finger-prick. And using the pattern for my food control reference

2
Date of experience: Dec 14, 2025

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Business Details

  • Ottai is a high-end medical device R&D company dedicated to transforming chronic disease management through advanced biosensing and deep learning technologies. Since 2019, Ottai has been continuously providing user-friendly, reliable, and accessible solutions for glucose monitoring, positioning itself as a leader in diabetes technology.

  • language https://ottai.com

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