I switched to Ottonova, and after just six months, they demanded detailed records of treatments from my previous insurance, gynecologist, and primary care doctor. They abruptly stopped reimbursing my ongoing treatments, leaving me out of pocket for over €2,000. To make matters worse, retrieving these documents from doctors I saw several years ago proved incredibly difficult and time-consuming. This entire ordeal placed me in a truly hopeless situation, causing immense financial strain and emotional distress as I struggled to access necessary care without support. I absolutely do not recommend Ottonova to anyone.
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