ottonova.de

3.5
3.5 Based on 168 reviews

Entdecke Deutschlands erste Krankenversicherung, die so digital ist wie du. Online abschließen, App runterladen und Premium-Leistungen genießen....

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Dridi Ahmed
Not recommended to avoid

They don't respond to request quickly. For an employer certificate, it took them weeks and still no response.In addition, the invoices are not reimbursed for 2 months sometimes after the payment is due.Since years they respond to the review with the same sentence: "This is not the level of service we aim to provide. We’re continuously reviewing and improving our internal processes to ensure faster response times and smoother reimbursements in the future" and no improvement seen for years. You can check my previous ratings.I don't recommend

1
Date of experience: Jan 07, 2026

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Business Details

  • Entdecke Deutschlands erste Krankenversicherung, die so digital ist wie du. Online abschließen, App runterladen und Premium-Leistungen genießen.

  • language https://www.ottonova.de

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