I went through the process of getting quoted for Private Insurance by Ottonova. I was promised during the intake process that my pre-existing condition (mild asthma and seasonal allergies for which I get treatment for through the public system) would not exclude me from their services -- other private insurers in Germany usually charge a small premium for these conditions. After already going through most of the intake which took over 2 hours of my time, during the medical evaluation, the evaluator was very unprofessional and at the end of the call informed me that I most likely would not be able to obtain insurance through them. I was asked to confirm that I have my conditions, then on the next page was told I would not be able to receive insurance, without any explanation of any kind or offer of a higher premium. When I followed up via email with my contact their, she was equally vague and unhelpful. If they refuse to treat people with rather mundane pre-existing conditions like seasonal allergies and asthma, no wonder they have so few subscribers and such a bad track record.
Claim your business profile now and gain access to all features and respond to customer reviews.
Entdecke Deutschlands erste Krankenversicherung, die so digital ist wie du. Online abschließen, App runterladen und Premium-Leistungen genießen.
