The app is nicely designed, and the chat works well in case of questions. But apart from that, there is a problem, actually a big one: they won't reimburse you. I went to my dentist, who sent me a quote for a dental implant. I first sent it to TK, who quickly responded with the sum they would reimburse. But then Ottonova… They first asked for a series of documents, which my dentist and I sent. Then they kept asking for more documents… This back-and-forth lasted for several months until I decided to give up and cancel my subscription. Very dubious practices; I would strongly advise against subscribing.
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Entdecke Deutschlands erste Krankenversicherung, die so digital ist wie du. Online abschließen, App runterladen und Premium-Leistungen genießen.
