ottonova.de

3.5
3.5 Based on 168 reviews

Entdecke Deutschlands erste Krankenversicherung, die so digital ist wie du. Online abschließen, App runterladen und Premium-Leistungen genießen....

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High increase in monthly payments without reason

I am a scientist (Dr. in biochemistry) from the Netherlands, and needed private insurance because I received a research fellowship. I subscribed to a private insurance at Ottonova, thinking that I would pay 380 euros per month. Then, because I have a pollen allergy for a few weeks per year, they increased my monthly rate to 409 euros. That is almost 30 euros per month. I take ~10-20 pills per year which cost me 10 euros at a pharmacy. So paying 360 euros per year extra is really outrageous in my opinion. In addition, after being insured for 3 weeks, I receive an email that they updated their policy, and I now have to pay more than 20 euros per month extra again.... Why was I not informed about this. From the original rate that was proposed 1.5 months ago, I now have to pay more than 50 euros extra. This is unacceptable and I will start looking for an alternative insurance.

1
Date of experience: May 24, 2022

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Business Details

  • Entdecke Deutschlands erste Krankenversicherung, die so digital ist wie du. Online abschließen, App runterladen und Premium-Leistungen genießen.

  • language https://www.ottonova.de

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