Wow. Where do I begin. Ottonova was recommended by the company handling my relocation to Germany from L.A. The reps at Ottonova couldn't be nicer. Always cordial and helpful in every way.They knew my my husband and I were middle aged and the only real health issues we had were seasonal allergies. I'm an athlete and he's older, but in excellent health.Yet after weeks of asking us to get a medical exam, costing us €420 out of pocket, they denied us coverage. The results were "normal" according to the doctor that administered the tests, but to Ottonova, they were deal breakers warranting a denial of service. One of the reasons they cited for the denial was that my BMI was classified as "overweight". I'm 5'11/198lbs, a surfer and a cyclist. I'm an athlete and my built is big. That's apparently a health risk for Ottonova.What a waste of time. We're going to try a health insurance broker to see what the alternatives are. As for Ottonova, I'd avoid it if you're an athlete, or God forbid, have had any medical history to speak of.They're only looking to insure perfect human specimen, which is so wrong (and scary) on so many levels.
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