ottonova.de

3.5
3.5 Based on 168 reviews

Entdecke Deutschlands erste Krankenversicherung, die so digital ist wie du. Online abschließen, App runterladen und Premium-Leistungen genießen....

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Harrison B.
Perfect score followed by arbitrary denial of service

Applied to Ottonova and received „unverbindliches Angebpt“. Then call from friendly service rep to answer questions. So far so good. Next I get a call from this female who says she wants to confirm my medical status. I have ZERO medical conditions, have had no surgeries, not on any meds, etc. THEN she asks about where I pay my taxes. Wait. Is this not a medical check? No they need to know. So I tell her in Germany although I have a second home in the U.K. She goes a bit weird on me and starts insinuating they needed to review my application adm would let me know. I smell a rat and ask her if there was a problem? No real answer. Never hear back until I email them a few days later to be told they could not offer me cover. No explanation. Not returning my calls. Wow. Great service. Really fostering trust here. Not. To summarise: Given the other poor reviews combined with my experience during sign up I could not recommend Ottonova at all.

1
Date of experience: Feb 04, 2022

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Business Details

  • Entdecke Deutschlands erste Krankenversicherung, die so digital ist wie du. Online abschließen, App runterladen und Premium-Leistungen genießen.

  • language https://www.ottonova.de

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