So far not really happy with ottonova. Everything looks slick and easy to use, BUT1) My onboarding representative was Aspen, very kind but gave me false information that cost me receiving my visa regarding what I need to prepare for a visa application (that my contract with ottonova alone would be enough to obtain my residence permit, not true).2) I just got denied from an appointment that ottonova scheduled for me because I didn't have an insurance card.. when I asked them about it they said that that is strange behavior of the dentist, and there was a delay with the card provider and they weren't sure when I'd get it. I have faith still that ottonova will be ok for some reason, but so far it has been an expensive series of misinformation
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