DO NOT ORDER IF OUTSIDE OF UK !I ordered from France and paid a delivery fee at checkout, thinking that would cover the full cost of my order. To my surprise, I was later asked to pay an additional 33% of the order value in customs charges.At no point during the checkout process was this clearly communicated. The only vague mention of possible customs duties is buried in the FAQ section — not in the cart, not at payment, and not in the confirmation email. That is misleading and unacceptable.I felt trapped: either pay the extra charge or lose the order. I reluctantly paid, but the experience left me feeling scammed.If you're ordering from outside the UK, be warned — you'll likely pay far more than what you see at checkout. I sincerely hope the brand improves its transparency, because this is not how international customers should be treated.
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Specialists in Oud Perfume Oils which are infused with our signature Oud scent to deliver a true unique aroma.
