Bought a discovery set for a gift but realised the person has it already. So I returned my order, paid for the postage and company is claiming they never received my return. There’s photographic evidence of the parcel being returned by Royal Mail and Royal Mail confirmed this through gps coordinates. Emailed company multiple times, rude customer service. Just a conversation going back and forth saying “we haven’t received your return, We haven't refundedit. Why should we? What happened?“ “we still haven’t received your return”. All now still haven’t received my refund. Avoid this company, very rude customer service from Erik.
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Specialists in Oud Perfume Oils which are infused with our signature Oud scent to deliver a true unique aroma.
