Extremely disappointing experience with Iryo. I was charged €40 each for two pieces of luggage, despite the fact that the train’s storage compartments could not properly accommodate them. The staff handling this were discourteous and unprofessional, which made the situation even worse.It is unacceptable to demand such high fees without providing adequate facilities or respectful service. I will avoid using Iryo in the future and cannot recommend it to others.
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