Never again! Tried to re-sale my tickets via the ouigo web page, since I was unable to travel. Ouigo published the wrong departure time for my tickets - 6.12 in the morning!! In order to correct this ouigo listing error, I tried emailing customer service and an online chat with a rep, who said he only sells ticket, but he does not engage with ouigo resale. In the end my tickets remained misleadingly listed for 6.12 AM and naturally, were not re-sold! The tickets were not of a small price and this was definitely unfair and unacceptable behaviour!
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