ouigo.com

1.6
1.6 Based on 35 reviews

...

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Haley Hughes
Dear OUIGO, we are in a pandemic

Had to take the train from Paris to Strasbourg to reach my family as flying wasn't a possibility. I booked on the same day as I was travelling and there were plenty of trains throughout the day. When I got onto the train I was sat at a section of six with a table in the middle, and there was no room for luggage anywhere. But I thought hey, social distancing – no one is going to sit next to me so I can just leave my bag there. Imagine my surprise as the train continued to fill up...and fill up...and fill up...until every last seat was taken. I spent two hours shoulder to shoulder, playing footsies with complete strangers, in the middle of a pandemic!! I couldn't believe it, it was absolutely horrifying that not even the slightest bit of social distancing was possible. I should not have been allowed to book that ticket that day, the train should have been marked as full much earlier. And this even though there were so many other available trains that day... Disgusting.

2
Date of experience: Jan 28, 2021

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