I can not say enough positive things about this company. I heard about the OuiSi game a few years ago and really wanted to try it but since I had only seen it marketed on social media and did not know anyone who had the game I was hesitant to spend the money. But the past two years my husband (who is also a bit older than me) started caring for his father with dementia; so issues related to memory and brain health have been on our minds more and more lately. I decided to order the game for Christmas thinking that it could be a fun way to exercise our brains and hopeful that it might be a way for my husband to still engage with his declining father. Unfortunately, before we ever got a chance to try the game it was stolen with some luggage while we traveled during the holidays. Then one day when I was cleaning out emails I noticed one from OuiSi asking me for a review of their product, I replied with a quick sentence stating that "sadly, I couldn't review it because it had gotten stolen with some luggage", I never expected my reply would be read by a real person much less responded to, I was mainly just blowing off steam because I was disappointed about the loss. Within minutes a real person had replied telling me they were sorry that had happened to us and offered to send us a free replacement! I was astonished, to say the least, and when I replied to express my gratitude I also mentioned our family member with dementia. Then I got another email from this kind and compassionate OuiSi team member with a link to a blog post on how the game might be helpful in the context of people with dementia. Our lives are extremely busy in this particular season so I'm afraid I don't typically take time to write reviews but when you experience such remarkably positive and compassionate customer service as we have with OuiSi, you have to take the time to acknowledge that. I should also add that my original order of the game arrived quickly and exactly when they said it would and all email communication regarding that order was timely and concise and I have not been bombarded with a torrent of junk or marketing emails as so often happens with online purchases. This purchase was likely the most positive online shopping experience I have ever had.
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OuiSi (“we-see”, “yes-yes”) is an award-winning game company that makes products for open-ended, collaborative, and multigenerational play. OuiSi’s first series of innovative games include visually-connecting Photo Card sets that inspire creativity, curiosity, connection, and mindfulness. Because of OuiSi's wide appeal across age groups and abilities, Photo Card sets have been embraced in households, classrooms, museums, and therapeutic settings. OuiSi has sold over 150,000 games around the world and has over 5,000 five-star reviews. OuiSi has also been honored with various awards, including the Creative Child Awards, National Parenting Products Awards, Mom's Choice Awards, Tillywig Toy Awards, and ASTRA. OuiSi maintains an A+ Rating with the Better Business Bureau. Ultimately, OuiSi believes that everything is connected and that life is a richer experience when we truly experience connection. OuiSi products foster the ability to better connect with oneself, one another, and our planet.
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