We signed up for a 3-month package with Our Ritual, paying nearly $400 upfront, based on their advertised 14-day money-back guarantee. But that guarantee is basically useless. To qualify, you have to both request a refund and attend your first session within 14 days. However, the earliest session they had available was after that window closed. So we had no opportunity to even try the service before the refund period expired. No warning, no heads-upโjust a built-in loophole that leaves you stuck.When we finally had our session, it was extremely disappointing. The therapist seemed unprepared, awkward, and honestly like she was reading from a script. The session felt impersonal and uncomfortable, and we knew immediately this wasnโt the right fit for us.We asked for at least a partial refund and were told noโbut they generously offered us 20% off our next sessionโฆ after a terrible first experience. Why would anyone go back after that?If you're going to expend the time, energy and money, go with Well Beings Counselling. We had one session with Franziska and the difference was night and day. She was professional, insightful, and clearly experienced. We felt safe and supportedโeverything we hoped therapy would be.If you're considering therapy, do yourself a favour and steer clear of Our Ritual. Itโs an expensive, frustrating, and disheartening experience. Go with a legitimate practice that puts people first.
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OurRitual brings together compassionate human support and smart technology to help people build stronger, healthier relationships. We offer a new kind of couples therapy - one that combines expert-led care with AI-powered tools, masterclasses, and skills-based exercises to make support more personalized, proactive and accessible.
We're creating a future where relational wellness is part of everyday life - not just something you turn to in crisis.See more