ourritual.com

4.4
4.4 Based on 40 reviews

๐“๐š๐ค๐ข๐ง๐  ๐ญ๐ก๐ž ๐ ๐ฎ๐ž๐ฌ๐ฌ๐ฐ๐จ๐ซ๐ค ๐จ๐ฎ๐ญ ๐จ๐Ÿ ๐ฒ๐จ๐ฎ๐ซ ๐ซ๐ž๐ฅ๐š๐ญ๐ข๐จ๐ง๐ฌ๐ก๐ข๐ฉ. OurRitual brings together compassionate human support and smart technology to help people build stronger, healthier relationships. We offer a new kind of couples therapy - one that combines expert-led care w...

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Deb P.
Avoid Our Ritual โ€” Total Waste of Money and Time

We signed up for a 3-month package with Our Ritual, paying nearly $400 upfront, based on their advertised 14-day money-back guarantee. But that guarantee is basically useless. To qualify, you have to both request a refund and attend your first session within 14 days. However, the earliest session they had available was after that window closed. So we had no opportunity to even try the service before the refund period expired. No warning, no heads-upโ€”just a built-in loophole that leaves you stuck.When we finally had our session, it was extremely disappointing. The therapist seemed unprepared, awkward, and honestly like she was reading from a script. The session felt impersonal and uncomfortable, and we knew immediately this wasnโ€™t the right fit for us.We asked for at least a partial refund and were told noโ€”but they generously offered us 20% off our next sessionโ€ฆ after a terrible first experience. Why would anyone go back after that?If you're going to expend the time, energy and money, go with Well Beings Counselling. We had one session with Franziska and the difference was night and day. She was professional, insightful, and clearly experienced. We felt safe and supportedโ€”everything we hoped therapy would be.If you're considering therapy, do yourself a favour and steer clear of Our Ritual. Itโ€™s an expensive, frustrating, and disheartening experience. Go with a legitimate practice that puts people first.

1
Date of experience: Apr 12, 2025

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Business Details

  • ๐“๐š๐ค๐ข๐ง๐  ๐ญ๐ก๐ž ๐ ๐ฎ๐ž๐ฌ๐ฌ๐ฐ๐จ๐ซ๐ค ๐จ๐ฎ๐ญ ๐จ๐Ÿ ๐ฒ๐จ๐ฎ๐ซ ๐ซ๐ž๐ฅ๐š๐ญ๐ข๐จ๐ง๐ฌ๐ก๐ข๐ฉ.

    OurRitual brings together compassionate human support and smart technology to help people build stronger, healthier relationships. We offer a new kind of couples therapy - one that combines expert-led care with AI-powered tools, masterclasses, and skills-based exercises to make support more personalized, proactive and accessible.

    We're creating a future where relational wellness is part of everyday life - not just something you turn to in crisis.See more

  • email customer.support@ourritual.com
  • language https://www.ourritual.com

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