First time joining a dating app, never again, signed up for one week but after two days it became apparent that it was an automated, probably AI run app. So I decided to try and cancel? That's where the problem arose, when you try to cancel it takes you to an offer page which gives you £2 off a week, if you do not accept the so called generous offer, it doesn't let you go any further, I tried numerous times to cancel, each time the same problem.When I clicked their link for, customer service, the screen just went blank, tried that numerous times. Went onto PayPal for a contact number and the number on PayPal for Ourtime is not the correct number and it says, "this number is not recognised" tried it a few times to no avail, so you cannot call them, there is no email address and customer service is unavailable, now it gets worse I have been automatically been charged another £24 for a further week, which I don't want and never requested.This company go out of their way deliberately to make it impossible to cancel. This is clearly deliberate and perhaps verging on illegal, going to report this to Trading Standards. What a rip off, outrageous, scandalous behaviour, hiding being a computer taking, sorry stealing customers money. Clearly a scam of a service. If you are reading this and considering joining this rogue company, my advice is; DON'T as they will clearly, RIP YOU OFF. Their security is beyond acceptable and people are getting hacked after paying them, so again, read the rest of the 95%of extremely alarming bad reviews this company has on Trustpilot, that will surely make your mind up for you. I have never seen a company with so many, ONE STAR reviews. Facebook should be ashamed letting this company advertise on their site, these scammers have no moral compass and I will keep writing bad reviews and escalate a dispute with PayPal.
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