I’ve been using Oushk for a while and, until recently, I’ve had a very positive experience. Their products are well-priced, deliveries are reliable, and they take safety seriously. The pharmacy side of the business has always been thorough and professional.However, over the last few months the experience has gone downhill as they’ve shifted focus toward building a brand and becoming a social media platform. Ordering has become unnecessarily complicated. I was directed to sign up for Circle, and it took a lot of clicking around before I could even find where to place an order. What used to be a straightforward process now feels cluttered and confusing.The platform is full of random posts from other users, almost like Facebook. I’m not at all interested in being on social media and I now receive daily emails featuring strangers’ photos, minion memes, or pictures of people’s Christmas decorations. I’ve tried to unsubscribe several times, but I still receive the updates. Customer service hasn’t been helpful - the only advice I’ve been given is to unsubscribe which doesn't actually work. I’m sure some people enjoy the community aspect, but I just want a pharmacy, not a social feed. The owner used to post useful information, which was fine because it was optional to read, but now it feels like constant spam. I’ll continue ordering from them for now, as they remain reliable, but the direction of the platform is concerning and the shift toward a social media model makes it feel less secure as I don't know where my data is going - if I'm getting these pictures of strangers and their full names despite unsubscribing multiple times, I'm not very confident in the security of the platform. Editing after the reply -Thank you for responding here - I’ve actually had numerous back and forth emails with customer support and they’re just not very good. I only left the review after trying to resolve this with customer support over the course of several email threads. I can see from other reviews I’m not the only one who has found customer service a bit lacking! It’s a lot of generic or complicated advice back. I would definitely like to delete Circle though so that would be much appreciated!
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At Oushk Pharmacy, we believe healthcare should work for all. Our range of products cover a variety of conditions, and our discreet service allows you to to have a consultation with a medical professional from the comfort of your own home. Our service empowers you to make the best choices and find a treatment that works for you.
