One of the worst online shopping experiences I’ve had. Out of four items ordered, only one was delivered. Two were cancelled as “out of stock” even though they remained available online for weeks. One item was charged, marked as shipped, but sat “awaiting carrier pickup” for over 10 days with inactive tracking.Every response from customer service took exactly three days, and after filing a formal complaint, the reply came only on the fourth day. Extremely poor communication, stock control, and logistics from an otherwise great brand. Very disappointing.
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