I ordered 2 pairs of trainers (same style, different sizes). Unfortunately neither pair fitted, so I returned them via their courier returns process in the same parcel on 17/10/23. To date I have only been refunded for 1 pair of trainers, seems the other pair have gone missing in transit or at ASICS warehouse. ASICS are currently investigating. This experience has put me off purchasing anything from this company again.UPDATE - my money was finally refunded after the exchange of several emails.
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