I too came across these dire reviews of Asics Europa after placing my order. However, in my case, the purchase process went 100% according to the seller's terms and conditions. I made a return of one pair of shoes as they turned out to be too small. I received the money in accordance with the shop's terms and conditions. I am very happy with the purchase I made. They have great prices, goods free of defects and they handle complaints perfectly. Two days ago I made another order and the shipment is already on its way:) I can only recommend this seller.
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