I had to return an item but I don't have a printer to print off a returns label or the two invoices which you need to return to them. There was no invoice inside my parcel. So basically, after speaking to them on their Chat facility, the outcome is that I need to take my parcel to the UPS pick up point, hope they can print the returns label and invoices AND then put one invoice in the parcel and seal it up - do I need to take my own tape and scissors !!!!Don't know why they can't just put an invoice and return label in the parcel to start with as not everyone has access to a printer. Absolute farce - will not be ordering from them again
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