I was literally about to place an order and had already entered my shipping details when I noticed the delivery company was Yodel. That was enough for me to cancel the order immediately.
I wouldn’t trust Yodel to deliver a bag of potatoes, let alone an expensive pair of trainers. It’s disappointing that companies like ASICS choose the cheapest courier option just to save a bit of money.
In my case, that decision has cost them a sale. If a company is willing to risk customers’ orders with a courier that has so many negative reviews, it doesn’t inspire much confidence. A reliable delivery service matters, especially when people are spending good money on items.
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