i will copy the below review because it is a 100% exact to the word situation that I have faced with my family in December 24."Driver did not show. We booked a shuttle from Paris CDG to our hotel (near Disneyland). The notification email 30mins before pick-up contained no information about our driver or their contact / vehicle details. We arrived to the pick-up location early. We waited for nearly an hour and no driver showed up. We had no other option but to pay for another taxi. I have contacted all of the emails contained in the website seeking a rrefund. Ozeroute, please get in touch with me via Email as soon as possible"I am convinced this is done on purpose, and in fact there are no bus schedules at least for this route. They are likely combining several bookings into one and then sending one driver to pickup multiple booking across several hours spread. SHAME ON YOU. Horrible service, zero responsiveness, absolute ignorance to all my messages through all channels I have tried reaching them through (email, sms, whatsapp). They do this on purpose, because when the driver called me after ignoring my messages to him, his immediate reaction without even asking any questions or commenting on anything was "alright another no show" he of course also ingored my response to him (Which i duplicated in writing) that it is for a fact not a no show because i contacted the firm through 2 channels at least 60 mins before the delay and informed them about the situation and me being forced to take a taxi because i would not stand in the rain with my 3 year old in december in beauvais.
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