I don’t usually criticize businesses publicly, but my experience here is a prime example of poor management. Let's address the main issue: DOUBLE SHIPPING — ONE BOX. They charged me for TWO separate shipping fees but sent everything in ONE box. If I pay for two shipments, I expect to receive two, plain and simple. CUSTOMER SERVICE OR CUSTOMER INSULT? When I reached out about the double charge, their response was dismissive: 'Figure it out yourself.' No apology, no explanation, no accountability—just a shocking lack of professionalism. SNEAKY, DECEPTIVE, AND UNPROFESSIONAL. They knew they overcharged and what they promised, yet chose to ignore it and made me feel like the problem. If a company wants repeat customers, maybe they should stop treating them like easy targets in a shady deal? --- ATTENTION, COMPANY: Here’s your last chance: Fix the double shipping charges. Send the correct item I ordered. Own your mistake. Right now, the only thing you're collecting is negative reviews and a bad reputation. I’m giving you one final opportunity to make it right. Don’t ruin it. The internet has a long memory—and so do frustrated customers.
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