I don't usually call out businesses publicly, but my experience with this company was a clear example of how NOT to operate. Let's discuss the frustrating issue: DOUBLE SHIPPING — ONE BOX. They charged me for TWO separate shipping fees but sent everything in ONE box. If I pay for two shipments, I expect to receive two. It’s a straightforward request. CUSTOMER SERVICE OR CUSTOMER INSULT? When I contacted them about the double charge, their response was dismissive: 'Figure it out yourself.' No apology, no explanation, no accountability—just astonishing unprofessionalism. SNEAKY, DECEPTIVE, AND UNPROFESSIONAL. They knew about the overcharge and what they promised. Instead of resolving it, they acted as if I was the issue. If a company wants repeat customers, they should avoid treating them like mere targets in a shady deal? --- ATTENTION, COMPANY: Here’s your final chance: Address the double shipping fees. Send the correct item I ordered. Own your mistake. Because right now, the only thing you're accumulating is negative feedback and a poor reputation. I’m giving you one last opportunity to make things right. Don’t mess it up. The internet remembers—and so do frustrated customers.
Claim your business profile now and gain access to all features and respond to customer reviews.
Ozzie Collectables stocks thousands of POP! Vinyls, Board Games, Statues and more! The lowest prices for your favorite collectables are found here!
