packtpub.com

2.6
2.6 Based on 169 reviews

...

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Chas Price
Lack of Customer Support

When you purchase a book, you should receive the free PDF, but after following the download instructions, I never got a response. The 'Contact Us' link on their site was broken, and when I found another link to ask questions, I received no reply. I feel like giving up and returning the book. They responded to my review asking for an email, which is odd since I filled out their form multiple times. They ignored my requests, and now they only respond to negative feedback. I have had past issues with downloading PDFs, and this lack of communication is frustrating. I haven't read the book yet, so I can't comment on its quality, but my previous experiences have been disappointing.

1
Date of experience: May 13, 2025

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