When I started the subscription some years ago the UX of your website was clear simple and working great. Since then you have changed many things on it - new navigation, new look and feel - and every time it was getting worse and worse. Nowadays I am being logged out while reading and the website forgets the book or video I am currently viewing and I am being forced to select it from the beginning and to find the chapter I was currently reading. The reviews for your app in the Apple Store are not better. It seems more users have the same experience. Sorry, but if you do not manage to get it fixed soon I am thinking about cancelling my subscription.
Claim your business profile now and gain access to all features and respond to customer reviews.