Bought 2 e-books 4 days ago and there are still missing from my account. Wrote to customer service and was told to wait 24 hours for the e-books to be available in my account (it was already over 24 hours when customer service replied). Wrote back to customer service and has not heard back from them. I expected an e-book to be immediately available after purchase (as stated on their website). But I have waited 4 days and I still can't view my e-books and customer service is just plain inefficient. In short, don't buy your e-books from this website.Update: Toby from Packt has helped me resolve the issue and I can now view the e-books under my account. It's good to know that Packt does indeed look into their customers' feedback.
Claim your business profile now and gain access to all features and respond to customer reviews.
