packtpub.com

2.6
2.6 Based on 169 reviews

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Brandon Butler
Unethical and Shady

I think the reviews on this site speak for themselves. To add to the issue people have had cancelling their trials and subscriptions, I can add Packt changing their terms after you have signed up to the list of grievances.I took out an Annual Subscription where you can earn credits each month towards books and videos and these were clearly advertised as being "...yours to keep". I cancelled my subscription in February having earned a number of credits but they recently changed their terms so that you must now have an active subscription to use credits and they have applied these new terms to subscriptions taken out before the change which is highly unethical.I took out a trial to see if I could use up my credits but I still couldn't (I need an Annual Subscription presumably) and the site won't let me cancel: an issue that seems to have been ongoing for some time.I have in the past thought the issues at Packt were just incompetence but their lack of ethics in changing terms and the persistent issues people have with cancelling their subscriptions makes me think it's not incompetence but deliberate.

1
Date of experience: Oct 26, 2023

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