Packt has had a lot of technical issues. Changes made to their web site were not well done. That has resulted in some very erratic behaviors. However, those behaviors are inconvenient, annoying, even; not fatal. I've had nothing but good responses from the support team. They reply in a reasonable time, and they follow up. Issues raised about the quality of the books have some merit. It's very uneven. Some books are top shelf, others seem to have been published without being proofread. I have found only a couple of technical errors, but many grammatical and textual mistakes. These detract from what otherwise would be excellent technical books. The annual subscription includes a credit each month for a ebook or video. There are other ways to get credits, as well. At minimum, at the end of the year you will have acquired 12 ebooks or videos at no cost. And as a subscriber, you get to "try before you buy."All in all, I have found the service good, the people pleasant, and the products worth my expense. (Now, if they would just get that web site fixed. ;-)
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