I have signed up with erroneous email which was never verified by pact system and was charged subscription fees since February this year. I didn't even realize that there was a subscription, I thought it was a glitch as I didn't get a confirmation email and couldn't login. Resubscribed with correct email. Cancelled subscription with correct email in a couple of months, but 6 months later realized I'm still being charged. Contacted their support and was told no refund because of policy. Asked to escalate multiple times, but they never did. Customer doesn't come first at packtpub.
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