I subscribed last week and had been watching some really good videos, I like the idea and they seem to have some great material. As of yesterday, I can no longer access books or videos and have contacted their support team numerous times - with absolutely no response. So at this point I've paid for a year's worth of service for something I cannot access. At this point, I'm more than disappointed I signed up.I don't know how to send my email privately? I did receive a reply from customer service on 12/19, that essentially said they have no idea what the problem is but will let me know when it's fixed. Even more disappointed at this point.Still no resolution as of 12/20, and they can't give me answer as to when it may be fixed, and no offer of extending my subscription. Downgrading the review to one star.
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