WARNING. Do not purchase anything from this site. I purchased TMS foot massager November 2023. Three months later it stopped working. I emailed to request to return the faulty product and this was denied.StatingWe regret to inform you that, unfortunately, we are unable to assist with replacement or refunds related to purchases made beyond 30 days as we are outside our standard support and resolution window.We appreciate your kind understanding on this matter.When I disputed this their response was This policy is in place to ensure fairness and consistency for all our customers.We understand that certain situations may arise, and we genuinely sympathise with any challenges you may be facing. However, to maintain a fair and equitable policy for all customers, we are unable to make exceptions beyond the specified timeframe.
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