Ordered a kit back in the very beginning of April, didn't arrive until the end of JUNE. When I asked customer service where it was, what was happening, if I could cancel because it clearly wouldn't arrive by the date I needed, they were not helpful whatsoever. Every response I got was them ignoring my questions and replying overly positive. Then their customer service had the nerve to say "many customers rated us low 😔 and it would be very helpful if you could give us your honest review🙏" which really angered me to no end. I've ordered plenty of things from small and large companies during this pandemic, and not a single one took more than a month (much less nearly 3 months). Will never purchase from here again.Plus, they totally screwed up the coloring on my PaintGem. So, in addition to waiting months for this to come late, it is not good quality!
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