I typically don’t post reviews, but I was sad to see so many negative ones that I had to share my experience. I ordered my painting on 4/23 and received it on 6/11. I contacted Paint Gem twice during this time and both times I received a prompt and polite reply reassuring me that the package was on the way. They even offered me a gift for my inconvenience. When my painting finally arrived I was extremely pleased with everything. It was packaged very well and all my items were there. I have ordered 3 other paintings from 3 different vendors on Amazon and Paint Gem is by far the best. The diamonds are high quality, the symbols are easy to read, and not to mention the diamond pen and macaroon wax are adorable! My daughter loves it as much as I do and wants one for her birthday. I will probably order one for her knowing that due to Covid delays it may be a couple of months before I receive it. I didn’t take off any stars for the delay because it was worth the wait.
Claim your business profile now and gain access to all features and respond to customer reviews.
Craft beautiful shiny wall art. PaintGem is the home of gem paintings. Discover thousands of exclusive designs or upload your photo and create your custom diamond painting.
