BUYER BEWARE!!!!! Would have given 0 stars if I could! This company is at best horribly unethical and at worst may actually be a scam (check out the Facebook group with 75+ members detailing their horror stories with this company). I placed 2 orders to 2 different shipping addresses on 4/3/2020. Was initially told typical shipping times, then due to COVID delays- understandable. But as time went on my tracking information never changed, multiple messages to their customer service either went unanswered or were given copy and paste responses. I finally got an update from them (after pushing for one) claiming the order would arrive in May (they kept talking about them like 1 order even though they were two separate ones-shady!), nope. Then I messaged several more times, they told me June 13th. Nothing. When I messaged them again I all of a sudden got tracking links that said the orders were delivered. I did NOT receive them! They are now claiming there is nothing they can do because the orders say delivered. I have filed with PayPal and my credit card company and will be filing with the Better Business Bureau. This company should be absolutely ashamed. I don't know how they look at themselves in the mirror taking advantage of people like this, and during difficult times- they literally are capitalizing on peoples' quarantine stress. If you're looking for these paint by "diamonds" by the way, there are MANY places you can reliably get them. I ordered one from Amazon for 12 dollars and it arrived in 2 days. Order elsewhere!
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